Smile360 Teeth Whitening FAQ's

What's Makes Smile360 Different?

Smile360 Teeth Whitening Clinics uses the latest LED technology and our professional grade non-peroxide whitening gel. Our system has proven to yield superior results with little to no sensitivity when compared to other whitening systems. 

Does it Hurt? 

We use professional grade non-peroxide gel. Most people feel no pain or sensitivity whatsoever after sessions. A small percentage of clients may feel some tooth sensitivity, especially if they are dehydrated or consume very cold/hot foods or drinks within two hours after the whitening session. Any sensitivity is typically short term and gone within 24-48 hours. We do offer solutions for those that are concerned about sensitivity.

Does Teeth Whitening Work on Crowns, Veneers and Fillings?

The teeth whitening gel will remove staining from existing dental work and take it back to the original colour- but no whiter than the original colour of the crown, veneer, or filling. Our goal is to have the process clean up the existing dental work and whiten the natural teeth to match for a nice, even smile. The process cannot whiten them beyond the original colour of the material used at the time of placement.

Is Smile360's Teeth Whitening for Everyone? 

The Smile360 Teeth Whitening Clinics self-application treatment provides dramatic results for anyone who wants to whiten their teeth. This includes people with teeth that have been stained by smoking or by substances such as coffee, tea, soda, wine and other consumable items. We also see great results on people with teeth stained by tetracycline, fluoride, and hereditary discolouration.

How often can you use the teeth whitening gel/in-clinic whitening session?

Our whitening gel is non-peroxide so you can keep using the product or book your in-clinic appointment every couple of weeks until desired results.

Find a provider to book your in-clinic appointment here

How Long Does it Last? 

This varies from person to person and depends on your diet and lifestyle. However, with proper maintenance, the treatment can last up to 6 months

Is the process safe for pregnant women?

Yes! Our teeth whitening gel formula is peroxide-free and non-toxic.

Teeth Whitening Business FAQ's

Who are the best candidates for a Teeth Whitening Business?

Existing Service/Beauty Industry Professionals. Brow Artists, Nail Technicians, Estheticians, Medical Aestheticians, Spray Tan Artists, Makeup Artists, Hair Stylists, Barbers, Tattoo Artists etc. Alternatively, individuals in the cosmetic med spa industry such as Doctors and/or nurses offering injectables and/or fillers. Professionals that fit within these examples, make up a large portion of our customers and for good reason - Teeth Whitening is a low cost, and high-demand service option that fits your pre-existing business model and client type.

Of course, anyone that doesn’t fit this criteria, is still eligible to participate in our training and incorporate our systems and products into a stand alone teeth whitening business.

Can I offer Teeth Whitening in my area?

This depends on where you or your proposed business will be located. Regulations vary between cities, provinces, states and countries. For this reason, we always advise that you reach out to your local health authority and/or your insurance company to inquire about more details.

From our experience, we have found there to be THREE common answers:

1) You can perform teeth whitening on a client - with proper training (click here for training)

2) The client can perform teeth whitening on themselves, while being directed by a professional trained technician - with proper training (click here for training)

3) Neither is permitted - which you can then retail our At-Home Whitening Products in a retail or online environment.

How much money can a Teeth Whitening Technician make?

Our technicians average $90-100 per client. With only 2 clients a day, you could make over $65,000 a year! Our customers make even more when they incorporate our retail at-home whitening products into their business as well; taking their average client ticket from $90 to over $130. This small addition bumps their potential annual revenue up to nearly $95,000 - and that’s still based on only 2 clients a day! That’s something to smile about! :)

Can I offer Teeth Whitening without a Degree/License?

This depends on where you or your proposed business will be located. Regulations vary between cities, provinces, states and countries. For this reason, we always advise that you reach out to your local health authority and/or your insurance company to inquire about more details.

With that being said, In Canada many customers have great success with offering self-administering whitening treatments - meaning a trained professional verbally instructs the user on how to insert the whitening tray into their own mouth. In many areas, this technique may be permitted without a license. Again, we strongly advise that you do your own research on this as regulations vary greatly from one area to another.

We offer an online training platform with a pdf certificate awarded once the course is completed.

When and where do you offer the training platform?

We offer training via an online training platform where you can learn at your own pace, and whenever/wherever you’d like. Our customers love that they can participate in a thorough training program without needing to wait on trainers, pay for travel fees, or work around multiple schedules.

Do I receive an online certification upon completion of the training course?

Yes, you will receive an online certification upon completion of our online training course. 

Does the online training cover gingival barrier training?

No, unfortunately our online course covers cosmetic teeth whitening.

What’s the difference between the training manual and online training course?

The online training course includes all of the information in the training manual PLUS more training, knowledge, and information regarding teeth whitening for those who are truly invested in understanding and perfecting their craft. 

Is there a difference between the online training course and the add-on?

The courses are the same, we offer a discount as an add-on to a bundled starter kit within 7 days of purchase.

What comes with my Start Up Package?

We offer 4 different Business Kits to help get you started. Each kit includes different items depending on your business goals/needs. All of our kits include the basic items and tools that will get you up and running in no time.

What’s the difference between the mobile lamp machine and the floor model?

The mobile model can be moved around and attached to different surfaces easily, this model does not stand alone, hence the need to attached it to a surface.

The floor model is on wheels and can be wheeled around and is a stand alone lamp, no need to attached the lamp to a surface. Just plug in, position and go!

Is the teeth whitening machine really a laser?

No. Teeth whitening lamps use a high-intensity blue LED light. It’s not a laser though that’s what some other companies have decided to call it.

What is the warranty of the equipment?

We do not offer a warranty on the product aside from our return policy.

How many shades lighter can the client expect?

Generally, the client can expect to see 2-6 shades whiter in ideal conditions.

How long does the teeth whitening machine typically last?

These machines can last up to 10 years, however care and maintenance may be required.

Replacement parts for machines are available on our website, if needed.

Get replacement parts and pieces here

Do you offer wholesale pricing?

Yes, our website has been created to be user-friendly and wholesale without the hassle of registration and waiting for approval before viewing pricing and placing an order.

How do I get the products?

All of the products are on the website and available 24/7/365 at wholesale pricing - so you can order whenever needed and are not limited by business hours.

Where do you get your products?

All the teeth whitening products sold on our website are registered with Health Canada. Teeth whitening gels are manufactured in North America with other products being sourced worldwide. They are assembled and assorted in our facility.

Are your products Health Canada Registered?

All of our products are Health Canada registered cosmetics and are safe for use and sale in Canada.

What is the shelf life of the teeth whitening gel?

The shelf life of the teeth whitening gel is three years.

How often do you replace the sheaths on the machine?

Since there is no direct contact of the sheath to the mouth, there is no direct need to replace the sheath on a regular basis. It is to your discretion when to change.

What is the minimum age for the teeth whitening treatment?

We recommend the treatment only being on clients aged 16 and up.

Do you sell the whitening gel by itself?

The gel is sold in a kit that holds everything necessary for one treatment, adding convenience in the treatment room!

Do you sell remineralizer after teeth whitening treatments?

At the moment, we do not sell remineralizer.

Does the kit come with cheek retractors?

We do not include cheek retractors in the kit, as it is an option for the professional.

Is there Smile360 insurance coverage?

We do not offer insurance coverage.

Do you have to be approved to order from Smile360?

No you do not.


Smile360 Non-Peroxide Gel

Ingredients: Propylene Glycol, Glycerin, Deionized Water, Sodium Bicarbonate, Carbomer, Cellulose Gum, Triethanolamine, Polyvinylpyrrolidone, Menthol

Ingrédients: Propylène glycol, glycérine, eau déminéralisée, bicarbonate de sodium, carbomère, gomme de cellulose, triéthanolamine, polyvinylpyrrolidone, menthol

Smile360 Teeth Whitening Activated Charcoal Powder

Ingredients: Organic coconut activated charcoal powder.

Ingrédients: Poudre de charbon actif de noix de coco bio.

Collapsible content


No refunds or replacement of goods on products or equipment unless it is defective within 10 days of receipt of purchase.

All sales of digital goods including marketing and manuals are final sale - no refunds or exceptions.

Any promotional offers valid on our website, can not be combined with any other offer and are subject to availability.

Online Training Portal access is valid for 90 days following the date of original purchase, users are encouraged to download the Training Guide with the learning portal for future reference

No warranties unless otherwise offered in writing.

The buyer is responsible to ensure that any purchases on are used in full accordance with national, provincial, state and local government and/or governing industry body. Smile360 Teeth Whitening does recommend seeking consultation with your insurer before offering any new treatment/product.

The purchaser is responsible to ensure that any purchases are used in full accordance with national, provincial, state and local government and/or governing industry bodies.

Smile360 Teeth Whitening does recommend seeking consultation with your insurer before offering any new treatment / product.